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There are conditions where we have to collaborate with our partners to refund your money — for example, when the transaction in problem was manufactured on among our partners’ Internet sites via our widget.

Changelly does not provide you with a wallet or any deal with to acquire your copyright. To obtain the exchanged copyright, you should create a wallet yourself.


Great exchange especially for smaller transactions. Various platforms to purchase from and it's prompt. Now waiting around time based upon your coin.

When the market is highly unstable, some transactions may well not experience or can fail. This happens In case the exchange rate modifications much too drastically — our method automatically detects that and prevents the transaction from going by way of.

I'm able to’t log in I failed to receive a password recovery e-mail My exchange transaction is trapped What is actually a wallet deal with on Changelly? My wallet address is regarded as invalid USDT versions What does ‘Not still redeemed?’ necessarily mean I sent money, but my standing is ‘Not paid’ I forgot to indicate a Memo or vacation spot tag for my recipient address The transaction is done, but there's no money in my wallet What should I do if I lose a device with copyright?

If a user initiates two transactions on Changelly in an incredibly short time, they're able to sometimes be assigned a similar hash. Only one of them will be processed automatically by our program, and the opposite a person will have to be refunded by our technical specialists, which might acquire up to twenty business times.


Remember to Keep in mind that all spend-in transaction addresses on Changelly are non-reusable. In the case of resending funds to a Formerly used deal with, the transaction can normally be pushed or refunded within one–2 working days.

We cannot give you a refund should you dislike your exchange rate, so make sure you be conscious when confirming the transaction. Also, we observe the rate fluctuations. Learn more inside the Negative rate section.

I’ve been charged twice. Will you refund me? It’s been more than 10 business times, and I continue to didn’t receive the money back. What am i able to do? My transaction failed, And that i by no means been given a refund I'm able to’t access my wallet. What can I do? DeFi Swap



Don’t reuse Changelly pay back-in addresses when sending us funds in the course of a transaction — they will become inactive.

The monetary routines reviewed right here have significant challenges and complexity. They may end up in substantial monetary losses. It’s necessary to completely recognize the threats concerned and find see this Experienced information if needed before collaborating.


Really easy as soon as you get used to it. Lots of decentralized coins available that You can't as very easily get elsewhere. Just choose your time and work slow and you simply will not have any glitches.

What are classified as the fees? What currencies are supported? What will be the least amount I could exchange? Do I need for getting verified? The best way to sell

We work being an intermediary involving exchanges and buyers, meaning the transactions initiated on our platform is often influenced by our partners’ difficulties, should there be any. When You will find there's number of traffic/hype around one coin, our exchange partners can sometimes close withdrawals for it, making it not possible for us to complete your transactions in thanks time — and sometimes, even creating them to fail.

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